Effective Date: January 2023

Introduction

The website dine-in.com.au and its related services, products, websites, tools, and applications (“Website”) is owned and operated by Dine In, ABN 59 527 143 743 ("Dine In", “we”, or “us”). These Terms and Conditions set out the terms on which we agree to provide you (“you” or “User”) access to use the Website. By using the Website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies mentioned on our Website.

User License

The Website grants you a limited, non-transferable license to access and use the Website and its materials solely for personal, non-commercial purposes under the conditions outlined herein. This license is subject to the following restrictions:

• The Website's content may not be modified, copied, duplicated, sold, resold, or otherwise exploited for any commercial purpose without our express written consent.

• You are prohibited from using the Website and its content for any illegal or unauthorized purpose.

• You agree not to use any automated systems, such as "robots" or "spiders," in a way that sends more requests to our servers than a human can reasonably produce in the same period using a conventional web browser.

Intellectual Property Rights

All content on the Website, including texts, graphics, logos, and images, is the property of Dine In or its suppliers and is protected by copyright and other laws. You agree to respect all copyright notices and other proprietary markings on the Website.

Fees and Payment

• A non-refundable booking fee of 10% of the total service cost is required to secure a booking for the Dine In Experience.

• Full payment must be completed at least 5 days prior to the scheduled Dine In Experience.

• Menu selections and dietary restrictions must be communicated to us at least 5 days in advance.

• For experiences with more than six guests, a waitress is mandatory at $135 for the first 2 hours, and $25 for each additional hour.

Refunds and Cancellations

Please refer to our detailed Cancellation Policy on the Website for information on refunds and cancellations. Highlights include:

• The booking fee is non-refundable.

• Dine In is not liable for payment failures or disputes between Users and Customers.

• Service fees are generally non-refundable, except as permitted by law.

• In specific cases, refunds may be provided, subject to a cancellation fee.

Limitations of Liability and Disclaimer

The materials on our Website are provided "as is". Dine In disclaims all warranties, either express or implied. In no event shall we be liable for any damages arising from the use of the Website.

Amendments to Terms

Dine In may modify these Terms at any time. Users will be notified of any changes through an update on the Website or via email. By continuing to use the Website after such changes, you agree to the revised Terms.

Privacy Policy

Your privacy is important to us. Our Privacy Policy, linked here https://dine-in.com.au/privacy-policy , explains how we collect, use, and protect your personal information. By using the Website, you agree to the terms of this Privacy Policy.

Governing Law

These Terms shall be governed by the laws of Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.

Dispute Resolution

In the event of a dispute, we strongly encourage you to contact us directly to seek a resolution by visiting our "Contact Us" page. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

Contact Information

For any inquiries or questions regarding our Terms and Conditions or Privacy Policy, please visit our "Contact Us" page on the Website.